Global Chief Quality & Food Safety Officer

03/28/2018

This significant player in worldwide markets wishes to appoint a Global Chief Quality & Food Safety Officer. It has a headcount of nearly 13,000 people involved in Manufacturing, Supply Chain, QSHE and Engineering functions with a total of 1,500 in QSHE alone.

Due to a recent transformation process, the Company requires an inspirational leader with exceptional relationship skills who can champion the QSHE cause, get the business to fully sponsor the change and critically win the sustained confidence of customers. It is a Global multi-faceted role, where internal & external stakeholder management, communication and buy-in will be key determinants of success.

Within the new leadership environment, the company requires the function to effect change quickly in what is already a highly paced environment. It will likely require a QSHE leader who has already been through similar transformational challenges and can bring those learnings to champion & embed a customer centric best-in-class approach across the global organisation. 

This is a business- critical role with broad scope and responsibility. Based out of Ireland or the US, it will report directly to the Global COO who is an active sponsor of the importance of this function and its overall value to the business. As a world-class organisation the company also sees quality as one of its key differentiators to customers.

The appointed candidate will be responsible for:

  • Ensuring all manufacturing and supply chain functions and facilities are optimally managed and operated at globally superior standards for food quality, health, safety and environmental
  • Leading the successful development and embedding of a Quality Culture to achieve Global QSHE Excellence, with a focus on strategy, policies, food safety programmes, sustainability and risk mitigation, allied to strong external and internal stakeholder management & communication
  • Strategically leading and supporting the global organisation to ensure the company products and services continuously achieve and exceed customers and other external (regulatory/academic etc.) stakeholder expectations. Ensuring development of profitable and sustainable customer partnerships while also targeting and having the candidates teams target meaningful participation in regulatory, governance, academic, technical and trade association bodies/committees with a strong level of global cohesion and consistency
  • Taking ownership for a robust process of proactive communication with all the company’s global blue-chip customers, cross functional colleagues and other relevant third parties - utilising strong leadership and stakeholder management skills to impact and create what will become a world class, customer-focused QSHE function
  • Leading standardising of best-practice methodologies and setting global standards of working and culture across global sites over realistic time scales, working with and through the various legacy organisations to create the momentum, pace and buy-in needed to ensure a focus on QSHE excellence
  • During development and improvement of QSHE processes, ensuring that product quality, health and safety are not compromised or negatively impacted
  • Given the acquisitive nature of the organisation, integration of newly and previously acquired businesses into the new QSHE operating model will also be central to success
  • Leading a measurable and continuously improving QSHE Excellence culture embedded across all regions - ensuring the company’s leadership have a ‘Zero’ mind-set towards defects and accidents while delivering global customer satisfaction and aligning food safety and QHSE business objectives and KPI’s with Manufacturing Operations
  • Delivering front-line engagement of the QSHE brand, with compelling & meaningful communication and visible & authentic leadership. This should include the development of robust processes to measure and build QSHE culture at operating sites against a Global world-class culture framework allied to the recognition of individual site achievements with regional & global QSHE excellence awards
  • A further key measure of success will be the consistent development of QSHE talent for the future; setting objectives and leading performance reviews of QSHE leaders, guiding talent management, development programmes and succession planning will be vital to build a world class, customer focussed function
  • The role holder will have a team of 7 direct reports at VP/Director level (with their own direct teams in the central shared services / Centres of Expertise & Scale) and indirect responsibility for approximately 1,500 people globally
  • The role therefore has the following main facets:
  • Mix of both strategy, stakeholder communications & influencing allied to operational pragmatism
  • External Customer Focus
  • Global Reach
  • Quality, Health, Safety, Environmental & Sustainability and budget management
  • Leadership and people development
  • Transformation/Change and stakeholder management
  • Best in-class processes and operational efficiency

The Successful Candidate will have:

  • Strong strategic and operational experience at a leadership level within best practice, global food/beverage organisations, ideally on a global or at least multi-regional basis where there has been a breadth of process technologies
  • Proven academic credentials with deep knowledge of food and beverage regulations and latest customer/consumer expectations. This technical credibility & very specific career history - from both an internal and external Global customer / regulatory / representative body etc. perspective - will be critical to position this person positively within the role
  • Career experience across numerous technical functional roles such as: supply quality, quality systems, regulatory, R&D, manufacturing, laboratory management and sustainability would be an advantage allied to a strong background in food chemistry, raw materials, sensory, microbiology, food packaging systems & food engineering
  • Proven evidence of identifying and driving continuous improvement and change management initiatives to develop a customer focussed, best practice function
  • Clear customer focus with specific evidence to suggest he/she builds strong relationships based on trust and inspires confidence in customers. Prior experience dealing with Global FMCG customers is highly desirable
  • Strong evidence that he/she has managed talent for a global organisation and built winning teams

 Key characteristics and personal skills:

  • Inspirational leader and strong role model/ambassador to the wider organisation.
  • Excellent interpersonal communication, relationship management and exceptional influencing and stakeholder management skills to be able to work across all levels within and outside an organisation
  • A change agent - energised by making a difference while comfortable dealing with ambiguity
  • Global outlook with an executive presence; demonstrates gravitas, credibility and quickly wins trust
  • Results focused, service delivery mind-set and pragmatic approach
  • Commercial nous and natural focus on ROI, project and budget management and control
  • Politically astute, assertive, resilient and robust – with the proven ability to positively challenge
  • History of managing and operating under demanding incident conditions on occasions to deliver effective and efficient solutions
  • Strong communicator, who can operate, influence and achieve results

This is an obvious opening to join the company at an exciting time of development. Given the visibility of the role and the evidence that success should provide, it is also an opportunity to develop a profile in an organisation with a strong track record on promoting from within. To apply, please email in strict confidence quoting Ref. No. 18580 giving full career details and summarising your relevance to:

info@signium.ie

Signium Ireland
130 Rathgar Road
Dublin D06 KF22
Ireland
Tel: +353 1 496 6500