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Michelle is a founding member and a shareholder of Talent Africa, now Signium Africa. She heads up the Assessment Services Practice for Signium Africa and has worked on numerous small and large scale talent management projects with clients across a v...
Leaders are often encouraged to remove pressure wherever possible. However, when organisations eliminate friction entirely, they may also remove the conditions that develop capability and resilience.
In leadership, progress is often invisible while it is happening. It can feel like stalling, revisiting old ground, or absorbing one disruption after another. For many, this can create anxiety, especially when leaders are expected to be the face of certainty and momentum.
Yet the absence of smooth progress does not mean the absence of development. Instead, it presents the potential for learning and adaptation to take place beneath the surface. What feels like unnecessary disruption often turns out to be the very thing that strengthens capacity for what comes next.
Michelle Moss, Director of Leadership Assessment and Consulting for Signium Africa, shares:
“We must sometimes remember that without one challenge, we might not be prepared for the next, ever greater challenge. While many leaders respond to stress by trying to remove it entirely, there may be value in understanding how it contributes to growth.”
A useful illustration comes from the Biosphere 2 project, where scientists were able to observe how trees developed in a carefully controlled environment.
The issue was not growth speed or resources. It was the absence of manageable stress and resistance. “The insight is simple but powerful,” says Moss. “Strength is not built through comfort. It’s developed through exposure to consistent, manageable pressure. Much like exercising a muscle helps it grow.”
The same principle applies to organisations and the people within them. Leaders, teams, and businesses develop capability by navigating challenges rather than avoiding them. Each period of disruption leaves behind sharper judgment, greater perspective, and deeper practical understanding.
“When challenges reappear, organisations don’t start from scratch,” explains Moss. “They start with experience, and over time, this is how resilience becomes adaptability and, even more profoundly, durability.”
Stress becomes a tool for growth when leaders actively shape how it’s experienced. Research consistently shows that healthy pressure strengthens capability and performance, but it becomes damaging when it’s ambiguous or relentless.
“Stress is not the enemy,” says Moss. “It often falls to leaders to set the right parameters in place for people to cope with pressure better.” Some of these parameters include the following:
Unclear priorities create more harmful stress than high expectations. Leaders who clarify what matters most, make trade-offs explicit, and maintain consistency during change help teams avoid confusion and focus their energy productively.
Stress is experienced very differently when people have a say in how work is done. Even limited autonomy, like discretion in execution or involvement in problem-solving, reduces strain and increases engagement. Leaders who invite contribution turn pressure into ownership.
Performance strengthens through cycles of effort and rest. Leaders who normalise recovery after intense periods help their teams to protect their good judgment, internalise experiential learning, and regain long-term capacity.
One example of corporate stress management is Google’s Project Aristotle, a multi-year study of hundreds of teams. Findings showed that those who were better able to navigate pressure and uncertainty consistently shared several characteristics:
Together, these conditions helped teams perform more consistently under pressure, learn faster from setbacks, and sustain performance over time.
In the words of Roman Stoic philosopher Seneca, “Difficulties strengthen the mind, as labour does the body.”
All too often, difficulty is perceived as a design flaw when it could be a formative force. When organisations remove all friction, they may create short-term comfort, but they also limit the development of skills and resilience through hard-earned experience. Yet, when pressure is unmanaged or relentless, it depletes rather than strengthens. Growth happens in the space between these extremes.
Effective leadership balances structure with flexibility, clarity with discretion, and challenge with recovery, shaping pressure into a source of strength rather than strain. In doing so, leaders help people build capability through experience, turning pressure into a driver of evolution rather than simply a test of endurance.